BB
Bridget B
1 reviews | Active since Jun 2021
09 Jun 2021, 16:58
Miss
I got a call from KKS offering me a credit card. I did the application and the guy I spoke to told me that he is going to send me an SMS with a link to upload my document. None of that happened, and when I called standard bank, they couldn’t pick up my application and told me that they don’t have a contact number for KKS. Such a huge financial institution chooses to work with companies that they don’t have direct contact with. This company offers Standard bank’s product, and their service is poor
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Replies (1)Standard Bank's replyOfficial
10 Jun 2021, 02:58Hello Bridget
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply10 Jun 2021, 02:58
Official
Hello Bridget
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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