1 reviews | Active since Sept 2018
Miss
My experience with Standard bank service is very bad. Recently, my account has been debited by unknown individuals with unrecognized references. This has been happening in a quite number of times. The only time Standard would be aware of this permissible unauthorized debit orders, would be when I go to the branch and request the transactions to be reversed, otherwise they would not recognize a thing. The feedback from Standard bank is that there is nothing they could do to prohibit such unauthorized transactions as the ********* keep on changing the references even after the attempt to stop them. This is a clear indication that standard bank does not have security measures in place to secure and protect customers accounts, they leave our fruit of labors in the mouths of *********. If ********* are able to access our accounts so easily, then our confidentiality and security are compromised. Crime is rife at Standard bank, as a result, our lives are in danger. Standard bank has failed the customers since its failure to innovate the advanced technological security techniques to protect customer's confidentiality and protection. This is so sad in deed. Standard bank customers be alert and vigilant, and take a close watch on your accounts transactions to verify if they are been authorized. Thanks.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
