GV
Gerhard V
1 reviews | Active since Jan 2018
04 Jun 2020, 09:41
Misleading me. Thank you SBSA
I have app**** for a loan 3 days after Standard Bank invited small SME customers to apply for the Covid 19 Loans. I have not heard a word from SBSA. After I called this morning I was told that there is no number to contact. They will contact me. When will this happen. It is now more than 6 weeks and I am still waiting.
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Standard Bank's replyOfficial
04 Jun 2020, 15:48Dear Gerhard Visser
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Jun 2020, 15:48
Official
Dear Gerhard Visser
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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