Misleading information when entering into credit agreements

Item: Standard Bank
Rating: 1
Author: Corne J

I app**** for an access bond on a property but have now been told its not available on a vacant stand. This is not noted in the credit agreement and contradicts what I was advised by the attorneys when signing the agreement. I was mislead when entering into the agreement.

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Replies (2)

Standard Bank's replyOfficial

31 Jul 2021, 23:42

Hello Corne Jordaan

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply31 Jul 2021, 23:42

Official