MN
Molebogeng N

1 reviews | Active since Feb 2018

22 Jul 2025, 05:27

Mislead

I went to Standard Bank a month ago enquiring about their fixed deposit account and was told that If I put my money in their fixed deposit for 5 years my interest will be around 10,4% to my surprise I joined yesterday and their app does even show how much interest I will incur in 5 years. I also requested for the fixed deposit to be made in my sons name who is a minor but to my surprise when I did on the app it shows it’s under my name instead this is misleading. No email proof of interest to be incurred and investment not in my sons names

0
Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2025, 07:04
Official
Dear Molebogeng N, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team ***