1 reviews | Active since Dec 2016

25 May 2017, 05:49

Miserable service

<p>I am trying to increase my EAP limit URGENTLY. I live in Dubai so I cannot just pop into my nearest branch.</p> <p>As per Standard Bank's instructions, I sent a message via my Internet Banking and I stated it was urgent.<br />Of course, no response.</p> <p>I sent an email to ********** explaining that I have done as instructed but received not response and asked for help. They told me to do the exact same thing. I don't think they even read my email properly.</p> <p>I REALLY need this done urgently. I wish someone with some authority would please assist me URGENTLY.</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply09 Jun 2017, 10:32
Official

Dear Charmaine

Thank you for posting the message and allowing us the opportunity to investigate the matter.

Thanks,

Complaint Resolution Centre

0860 10 101

Best regards,