LK
Lize K

1 reviews | Active since Sept 2015

15 Sept 2015, 13:01

Michelle Witbank Saveways

I had a situation. I was expecting money from a ABSA customer to my Standard bank account. The account number used was incomplete and not existing on the Standard bank systems so ABSA allows this funds to be transferred towards a Unknown students account just adding an extra zero in front of the incomplete number - and allows the transaction to go though even though the students name and mine do not even look the same - Michelle really tried to search for this money and reported that this money was paid into a students account but that the students account starts with \000 ***"where mine was \""00 ****** \"" So ABSA just fill in blanks to fill up an incomplete account number!!<br> <br> Thank you Michelle for for getting me the correct information because this back and forth with ABSA blaming Standard bank for their own negligance is driving me up the wall. At least I came to an answer but still no joy from ABSA get my money out of them - Thank Goodness ABSA is not my bank as I feel the bank is responsible for this money"""

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Replies (1)
Standard Bank
Standard Bank's reply15 Sept 2015, 15:23
Official
Hello Ldk71556,

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best regards