Michael Dunn and Rashnika Jugoo Saves The Day!

I visited a Standard Bank branch in December to apply for credit. Upon speaking to a banker, I was told that the chances of me qualifying is very poor (without an application) because I don't have sufficient PRODUCTS with them besides just a Prestige cheque account. I then contacted my Prestige Banker whom I spoke to once and then wasn't able to get a hold of again. I was very disappointed being a Prestige client of Standard Bank...

I then met Michael Dunn who told me that he worked for Standard Bank and would assist me after I told him about my disappointment. He was very attentive to my financial needs and went the extra mile for me. He then referred my case to Rashnika Jugoo at the Gateway branch. She called me and told me she would assist me and within 2 days, everything was done. Her client service was beyond world-class and shared the same professionalism as Michael Dunn.

Michael Dunn and Rashnika Jugoo NEED to be awarded for their exemplary service. They both follow-up with me regularly and most importantly they took initiative to help me which is a very rare trait in our South African bank's employees. Being a professional, I almost closed my Prestige account because of the bad service, but after my interaction with Michael Dunn and Rashnika Jugoo, Standard Bank just became my primary bank for all my financial needs and I will ensure that fellow professional colleagues, my client's and family move to Standard Bank as well.