messed up profile

Standard Bank is a ******* bank when i logged on to my profile today through internet banking it said i had to register and when i tried to register it said my profile already existed.<br> I called the bank to find out what happened and no one seems to have an answer for me.<br> I don't understand how i am supposed to trust a bank that doesn't know how a profile gets deleted with my money.<br> The fact that it is the second time something like this happens shows how useless their processes and security is when it comes to protecting me as a customer.<br> I think i will move to another bank i am tired of ******* service.