Mess up of my banking profile

<p>incompetance from card stop department. My husbands card was retained as a result of SBSA ATM machine going offline in the middle of transaction. We then phoned ********** 060 to stop his card. When i went to draw money my card was retained only to discover my whole banking profile was stopped. this could not be undone. Went to Promenade branch for a replacement card only to learn they can not link all my account previously linked to my acc and i don't have access to internet banking. This was by far the worse experiance and the lack of assisting in correcting issue was appauling. I am considering switching banks after almost 17years of loyalty</p>