1 reviews | Active since Jul 2009
Mess Standard Bank has caused.
I am so disappointed with Standard Bank. Standard Bank has no idea how much I have been inconvenienced for the past few because of their mess.
I was blaming Afrihost all along but all along Standard Bank returned a debit order that was supposed to go off on the first of the month. There was enough money in my account for the debit order to go off. I was even charged for debit order that didn't go off.
I don't understand how can a bank be so careless with my money. I am now thinking of moving my account elsewhere. I have lost trust in the bank.
I feel I must be reimbursed for the charge of the debit order and plus the amount that was supposed to go off on the first of the month. I feel standard bank must communicate with afrihost and sort out this mess they made.
May this matter be resolved today.
I have two reference numbers:
*** first reference
*** second reference
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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