LC
Lucky C
1 reviews | Active since Mar 2016
14 Jul 2025, 14:16
****mers masquerading as big business
Standard Bank failed to cancel my home loan account and facilitate transfer of the property. It has been more than 7 months now and now I have realized that they added arrears on the account for all the months they had delayed to cancel the bond.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
14 Jul 2025, 14:18Good day Lucky,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jul 2025, 14:18
Official
Good day Lucky,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 Jul 2025, 14:45Good day Lucky,
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply15 Jul 2025, 14:45
Official
Good day Lucky,
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
LC
Lucky C's updateReviewer Update
15 Jul 2025, 15:18 Complaint Closure - Case Number ***8
You guys decide to close my complaint regarding the matter just like that without even investigating it. Your arrogance is out of this world.
You guys decide to close my complaint regarding the matter just like that without even investigating it. Your arrogance is out of this world.
LC
Lucky C's update15 Jul 2025, 15:18
Reviewer Update
Complaint Closure - Case Number ***8
You guys decide to close my complaint regarding the matter just like that without even investigating it. Your arrogance is out of this world.
You guys decide to close my complaint regarding the matter just like that without even investigating it. Your arrogance is out of this world.
Standard Bank's replyOfficial
15 Jul 2025, 15:25Good day Lucky,
Thank you for your response.
Please note that we have made three attempts to contact you, but unfortunately, have not been successful.
Additionally, an email was sent requesting alternative contact details, but we have not yet received a reply.
Kindly provide your updated contact details in the private box or respond directly to the email sent to you.
We look forward to hearing from you soon.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for your response.
Please note that we have made three attempts to contact you, but unfortunately, have not been successful.
Additionally, an email was sent requesting alternative contact details, but we have not yet received a reply.
Kindly provide your updated contact details in the private box or respond directly to the email sent to you.
We look forward to hearing from you soon.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jul 2025, 15:25
Official
Good day Lucky,
Thank you for your response.
Please note that we have made three attempts to contact you, but unfortunately, have not been successful.
Additionally, an email was sent requesting alternative contact details, but we have not yet received a reply.
Kindly provide your updated contact details in the private box or respond directly to the email sent to you.
We look forward to hearing from you soon.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for your response.
Please note that we have made three attempts to contact you, but unfortunately, have not been successful.
Additionally, an email was sent requesting alternative contact details, but we have not yet received a reply.
Kindly provide your updated contact details in the private box or respond directly to the email sent to you.
We look forward to hearing from you soon.
Kind regards
Standard Bank Hello Peter Team
***