t
thabo
1 reviews | Active since Jun 2022
05 Sept 2025, 21:53
****mers!
Awful customer service after I trusted them for so many years. I can’t understand why they are deducting my account twice for a restaurant bill. They are ****mers😭
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
06 Sept 2025, 07:41Dear Thabo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We are doing best to resolve this issue as soon as possible.
Our team will contact you to provide further updates.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We are doing best to resolve this issue as soon as possible.
Our team will contact you to provide further updates.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2025, 07:41
Official
Dear Thabo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We are doing best to resolve this issue as soon as possible.
Our team will contact you to provide further updates.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We are doing best to resolve this issue as soon as possible.
Our team will contact you to provide further updates.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Sept 2025, 08:34Dear Thabo,
Thank you for raising this issue with out team.
Please be assured that all affected transactions have been fully remediated, and no further action is required from your side.
We sincerely apologise for any inconvenience caused and appreciate your understanding.
Please advise should you require further assistance from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for raising this issue with out team.
Please be assured that all affected transactions have been fully remediated, and no further action is required from your side.
We sincerely apologise for any inconvenience caused and appreciate your understanding.
Please advise should you require further assistance from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Sept 2025, 08:34
Official
Dear Thabo,
Thank you for raising this issue with out team.
Please be assured that all affected transactions have been fully remediated, and no further action is required from your side.
We sincerely apologise for any inconvenience caused and appreciate your understanding.
Please advise should you require further assistance from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for raising this issue with out team.
Please be assured that all affected transactions have been fully remediated, and no further action is required from your side.
We sincerely apologise for any inconvenience caused and appreciate your understanding.
Please advise should you require further assistance from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
t
thabo's updateReviewer Update
26 Sept 2025, 14:52It happened again and now, they are expecting me to pay that R91.80 so I won’t recommend using your Standard Bank Card to tap if you want to be safe. I am deeply disappointed
t
thabo's update26 Sept 2025, 14:52
Reviewer Update
It happened again and now, they are expecting me to pay that R91.80 so I won’t recommend using your Standard Bank Card to tap if you want to be safe. I am deeply disappointed
Standard Bank's replyOfficial
27 Sept 2025, 12:22Good day Thabo,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Sept 2025, 12:22
Official
Good day Thabo,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***