****mers and standard bank work together

My account was debited around 766 with a reference facbk ads za which i know nothing about i ddnt authorise the purchase or debit as i have deactivated online purchase on this account due to a similar problem i had with standard bank how is it that the purchase or debit was allowed to go through whilst this function was deactivated on my account am very disappointed at the service that i got from njabulo who assisted me when i reported the case he went ahead and ordered a card for me which i ddnt authorise as am done with this **** of a bank he deactivated my account before i could even transfer the last money that was in my account it seems like his priority was to order me a new card so i can be charged for it they dont care about the money that was ****** from my account i think this is a **** that standard bank is running with their employees hack our accounts create charges and stop the cards so i can order a new one at a cost, i want all my money including the charges back Asap i dont need a new card i will transfer to my other account as i want no business with this bank anymore i want my money refunded as it was i didn't authorise whatever **** standard bank allowed into my account as this is my last money that i have to survive with till month end refund my money i trusted standard bank and ****mers which i think are internal are controlling our accounts no i want my money ten days is too much i want my money now