PT
Phindi T
1 reviews | Active since Sept 2019
27 Jul 2023, 02:17
****mers!!!
Standard Bank is refusing to cancel a credit life that is no longer required as the credit has been settled. I’ve sent countless emails and I always get the same response “sorry for the delay, please send your policy number” of which I’ve been replying to these emails over and over again! I want my money!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
27 Jul 2023, 07:58Hi Phindi
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jul 2023, 07:58
Official
Hi Phindi
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
PT
Phindi T's updateReviewer Update
27 Jul 2023, 09:11***
PT
Phindi T's update27 Jul 2023, 09:11
Reviewer Update
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Standard Bank's replyOfficial
27 Jul 2023, 09:13Hi Phindi
Thank you for the details. We will follow up and provide feedback.
Kind Regards
Standard Bank Hello Peter Team
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Thank you for the details. We will follow up and provide feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jul 2023, 09:13
Official
Hi Phindi
Thank you for the details. We will follow up and provide feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details. We will follow up and provide feedback.
Kind Regards
Standard Bank Hello Peter Team
***