AV
Anel V

1 reviews | Active since Dec 2022

07 Feb 2023, 01:08

Merge accounts

I’ve been trying to contact SB from the USA for about 2 months now. I’ve had many issues, finally had someone helping me. I wanted to merge my dashboards; as I need to pay off my credit card. Finally merged them, and now, a few days later, all of a sudden my dashboards are not merged anymore. I got a new phone and wanted to log into my SB account; and cannot access my account at all. It’s useless trying to contact SB because out of 12 times I’ve tried to contact them, they haven’t gotten back to me at all. Only through this site; so please. Just help me fix my account

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Replies (1)
Standard Bank
Standard Bank's reply07 Feb 2023, 07:21
Official
Dear Anel De Vos

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly.

Kindest regards, Standard Bank Hello Peter Team ***