LC
LEFENTSWE C

1 reviews | Active since Mar 2021

15 Mar 2021, 16:18

Merchant application

Standard bank has poor communication and slow. I have requested a merchant account. I have called the bank last week wendsday to log application. I was told the consultant will call me within 2,3 working days. Today I've been trying to contact them whole day line been busy. I'm running out of time my company was meant to launch already. Do banks always want people to be rude first then react.

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Replies (1)
Standard Bank
Standard Bank's reply16 Mar 2021, 00:48
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)*** 

Best regards,