Meeting customers’ needs

I wish to compliment Dineo Sennelo from Maponya Mall on her great service. Two weeks back I went to the branch for loan application. In 2016 I was a victim of identity ***** therefore my ID number is registered with SAFPS. My application was referred to legal team because of that, Dineo made every effort to assist me by going extra mile , she kept me updated on the status of my application as she was communicating with Legal team. Thumbs up to the great services rendered!