GH
Gary H

1 reviews | Active since Sept 2021

04 Sept 2023, 07:41

Mee

Std Bank Home loans

The Department who does not call customers , but run and make use of collection agents to do the work for them. I have an account with Std Home loans not your collection agents stop being ***ards face ur customers firts

0
Replies (3)
Standard Bank
Standard Bank's reply04 Sept 2023, 07:46
Official
Dear Gary

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team *** 

Best regards,

Standard Bank
Standard Bank's reply05 Sept 2023, 10:57
Official
Dear Mr. Hansrod

We trust you are well, kindly be informed that our team has made attempts to reach out to you on the provided number with no success. 

May you kindly provide us with an alternative contact number. 

We will await your response. 

Kindest regards, Standard Bank Hello Peter Team *** 

Best regards,

Standard Bank
Standard Bank's reply06 Sept 2023, 09:22
Official
Dear Mr. Hansrod,

We hope you're well.

Our team made attempts to reach you on your mobile and sadly could not get hold of you. Our team could not establish an alternative number to reach out to you as previously requested.

We will be closing the matter as we are unable to proceed however,  we do hope you will contact us if you still need any assistance.

Kindest regards,
Standard Bank Social Media Team
*** 

Best regards,