Medically boarded and std bank does not care

After standard eventually rep**** to my attempt to claim disability cover, I was sent a million forms to complete. A section for my doctor as well. Never mind the fact that they questioning my entire life history. My doctor said that the cost to have that information completed is R4500. Standard Bank turned around telling me that is my problem. Yet they the ones requesting this information. Given the fact that I am currently unemployed and receiving no income they actually don't care. Guess I would need to become a ********** to come up with that money quickly. These companies feel nothing for customers that become medically boarded due to illness!!!!