SH
Shameem H

1 reviews | Active since Mar 2009

07 Feb 2025, 08:15

Medically boarded and standard bank sends lawyers to threateni me!

I don't understand standard bank. I spoke to a consultant mentioning that I am currently medically boarded and not able to work. I asked her to stop or reduce the interest and she said she would come back to me and look into it. To date, no feedback. Yet they just been adding the interest. I need to pay about R3700 to bring the account up to date and now they got Brooks & luyt to threaten me. This R3700 is the interest that you keep adding to my account. Not to mention that I am medically boarded due to an illness I contracted while working for them. They did not compensate me in any way instead my manager at the time, ARIANA SWANEPOEL wanted to fire me for taking do much sick leave. Now they further treating me like this over R3700 which they have added to the account when I distinctly asked fir assistance for them to reduce this.

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Replies (6)
Standard Bank
Standard Bank's reply07 Feb 2025, 08:40
Official
Dear  Shameem, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team ***
SH
Shameem H's update07 Feb 2025, 16:06
Reviewer Update
Someone tried to call me once. Can they call back?
Standard Bank
Standard Bank's reply10 Feb 2025, 12:30
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
SH
Shameem H's update10 Feb 2025, 13:10
Reviewer Update
I sent Emma an email. She can call back now as I was charging my phone on silent
SH
Shameem H's update10 Feb 2025, 13:29
Reviewer Update
Waiting for her call
Standard Bank
Standard Bank's reply10 Feb 2025, 17:35
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***