TN
Thuli N

1 reviews | Active since Jan 2025

27 Jan 2025, 15:48

****med R400k

on the 26th June 2024 I was ****med R400k from my daughter's 32 days account linked to my main account. ****mers made an immediate payment & transferred funds to my main account and withdraw in three different lumpsum amounts, as soon as I received the notification message I reported the incident and my accounts were blocked. A case number and affidavit was submitted to the ***** department. They've been investigating my case since June 2024 to date. There's no communication from their side unless I send email and request for an update.my case is still pending and I was told they are still waiting for Discovery to finalize their investigation as funds were transferred to Discovery account. I have lost faith and respect for standard bank and is the worse bank ever to trust with your savings and investments. The person that I communicate with from ***** department is Khensani Mkhonto.......email address: ***

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Replies (1)
Standard Bank
Standard Bank's reply27 Jan 2025, 15:55
Official
Good day Thuli, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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