NM
Nokulunga M

1 reviews | Active since Oct 2023

29 Nov 2023, 14:18

****MED OFF MY MONEY BY THIS BANK. REPEATEDLY

I was promised a call by Standard Bank after complaining about their ridiculous charges on an account I was promised the monthly charge of only R5 a month. I really don't give a danm about the other charges but the amounts that ****es me off and they have refused to sort out their issues and compensate me for the money they have ****med me off. The ridiculous withdrawal amounts and the money they always make disappear from my account when I have left some money In the account. I have been waiting for their call since. I WANT MY MONEY. STOP ****MING PEOPLE OFF THEIR HARD-EARNED MONEY. I'll be starting a petition this Bank should be banned from operating because of the crimes they committed and never want to take responsibility for their malicious acts.

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Replies (4)
Standard Bank
Standard Bank's reply29 Nov 2023, 14:18
Official
Hi Nokulunga

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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NM
Nokulunga M's update29 Nov 2023, 14:23
Reviewer Update
That is a lie that what was said the last time and nobody ever contacted me just recently you did what do best again you took money from my account as always so stot ****ing lying to make your selves look better here you don't care about people and their concerns you good at ****ming them off their money.
Standard Bank
Standard Bank's reply29 Nov 2023, 14:40
Official
Hi Nokulunga

Please allow our team to look into the matter and we will get back to you.

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply01 Dec 2023, 09:33
Official
Hi Nokulunga

We appreciate you taking our call.  We discussed this today, December 1, 2023, and you are taxed R2.20 for every R100.  
We appreciate you giving us the chance to investigate your situation. 

We regret that you have decided to end the account, however if you would need more assistance, please visit the regular bank branch that is closest to you.

 
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank social media Team