NG
Ntembeko G

1 reviews | Active since Feb 2026

10 Feb 2026, 09:43

****med from within, banker who ignores clients, lost salary because blue bank

My Salary was taken on the 23rd , moved to a virtual account. The issue is i called and emailed the private banker immediately. When they do their investigation they said the fault is on me. This bank is serious **** with no care for general public. I would never recommend it to anyone. After long calls, being ignored by the banker they said i am at fault. When i called them on continuous occasions the banker have different views on policies. 1 banker say it takes 10 to 25 days to solve the case, another said 25 to 45, another said 45 to 55. The outcome that came was just a way of proving to me that i mean nothing to them they don't care. So because of a private banker who careless i lost all the salary. Standard bank is the shame.. i believe the black society and Africans in particular will be compromised by this stokvel.

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Replies (3)
Standard Bank
Standard Bank's reply10 Feb 2026, 09:58
Official
Dear Ntembeko

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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NG
Ntembeko G's update10 Feb 2026, 10:04
Reviewer Update
Dear Standard Bank,

I need my salary then i will close your account. Its a lie to say there was negligence on my side. I have a banker and am paying administrative fees so why was the bank silent when such transactions happened? What is the purpose of managing an account. She ignored the emails later on i am accused. Tell me if this is an inside job or employer bankers to manage accounts in order for them to chow our money.

Pay my salary please, i will close your account

Regards
NG
Ntembeko G's update10 Feb 2026, 10:05
Reviewer Update
Dear Standard Bank,

I need my salary then i will close your account. Its a lie to say there was negligence on my side. I have a banker and am paying administrative fees so why was the banker silent when such transactions happened? What is the purpose of managing an account. She ignored the emails, later on i am accused. Tell me if this is an inside job or you employ bankers to manage accounts in order for them to chow our money.

Pay my salary please, i will close your account