BN
Bridgette N

1 reviews | Active since Feb 2024

13 Feb 2024, 11:55

****med by Standard Bank

We took a student loan on behalf of my daughter in 2017, and my husband signed as surety as he was been debited monthly a R1000 ,so the student loan was for R60 000 and we have paid for more than R68000. But unfortunately we were called and told that we have not even started paying for that student . How possible is that how can Standard Bank **** us like this. My daughter's identity is ***. You can check that we've been paying every month since taking that student loan. We need someone to help us regarding this matter.please call me on this number ***. I will go to the media if I have to regarding this matter

0
Replies (5)
Standard Bank
Standard Bank's reply13 Feb 2024, 12:04
Official
Dear Bridgette

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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BN
Bridgette N's update13 Feb 2024, 12:39
Reviewer Update
I'm awaiting your response as this is starting to annoy me,how can we pay such exuberant amount for just R60 000 student loan since 2017,until now were still pay for just R60 000. This loan was supposed to be paid off long time ago. Are you ****ming us???
Standard Bank
Standard Bank's reply14 Feb 2024, 14:47
Official
Dear Bridgette

Our team tried calling you to no avail.

Please send us a convenient time we may contact you.

Looking forward to your response.

Thank you 

 Kindest regards
Standard Bank Hello Peter Team 
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BN
Bridgette N's update14 Feb 2024, 18:23
Reviewer Update
Call me tomorrow at 9am please
Standard Bank
Standard Bank's reply15 Feb 2024, 06:56
Official
Dear Bridgette

Thank you for your response. We will certainly call you.

Please be on the look out for our call.

 Kindest regards
Standard Bank Hello Peter Team 
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