VM
Vuyiswa M
1 reviews | Active since Jan 2017
07 Oct 2023, 05:43
****med by an employee
I want to lay a complaint against one of Standard bank employees by the name Sabie Baleseng Khama, who works for the vehicle finance Admin department at Standard bank Rosebank. This employee ****med me under the disguise of a charitable contribution linked to the bank. Upon realizing she has ****med me and trying to get my money back, she went as far as saying she changed employment only to find out it's a lie. Im not sure how can a financial institution have ****mer's as employees, from what I understand employees working for a financial institution should not be caught up in any fincial misconduct. R5000 is alot of money
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
07 Oct 2023, 08:32Hi Vuyiswa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply07 Oct 2023, 08:32
Official
Hi Vuyiswa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
VM
Vuyiswa M's updateReviewer Update
07 Oct 2023, 08:49Thank you
VM
Vuyiswa M's update07 Oct 2023, 08:49
Reviewer Update
Thank you
Standard Bank's replyOfficial
07 Oct 2023, 08:50Standard Bank's reply07 Oct 2023, 08:50
Official
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Vuyiswa M's updateReviewer Update
21 Oct 2023, 06:15Good day.
I still haven't received any form of communication. Its been 2 weeks and nobody from your team has been in contact with me. My next resort is to get a letter of demand and severe it to your employee. I'm really concerned that if she could do it to me, how many other people will she do it to, while w working for a reputable financial institution.
I still haven't received any form of communication. Its been 2 weeks and nobody from your team has been in contact with me. My next resort is to get a letter of demand and severe it to your employee. I'm really concerned that if she could do it to me, how many other people will she do it to, while w working for a reputable financial institution.
VM
Vuyiswa M's update21 Oct 2023, 06:15
Reviewer Update
Good day.
I still haven't received any form of communication. Its been 2 weeks and nobody from your team has been in contact with me. My next resort is to get a letter of demand and severe it to your employee. I'm really concerned that if she could do it to me, how many other people will she do it to, while w working for a reputable financial institution.
I still haven't received any form of communication. Its been 2 weeks and nobody from your team has been in contact with me. My next resort is to get a letter of demand and severe it to your employee. I'm really concerned that if she could do it to me, how many other people will she do it to, while w working for a reputable financial institution.
Standard Bank's replyOfficial
21 Oct 2023, 08:03Dear Vuyiswa
We regret the delay in responding to your matter.
We have flagged this matter as an urgent one with our team.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team ***
We regret the delay in responding to your matter.
We have flagged this matter as an urgent one with our team.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply21 Oct 2023, 08:03
Official
Dear Vuyiswa
We regret the delay in responding to your matter.
We have flagged this matter as an urgent one with our team.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team ***
We regret the delay in responding to your matter.
We have flagged this matter as an urgent one with our team.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team ***
VM
Vuyiswa M's updateReviewer Update
21 Nov 2023, 08:04Good morning
It's been a month and I still haven't heard from anyone from your team. This is really worrying me, because it seems like il never receive any help
It's been a month and I still haven't heard from anyone from your team. This is really worrying me, because it seems like il never receive any help
VM
Vuyiswa M's update21 Nov 2023, 08:04
Reviewer Update
Good morning
It's been a month and I still haven't heard from anyone from your team. This is really worrying me, because it seems like il never receive any help
It's been a month and I still haven't heard from anyone from your team. This is really worrying me, because it seems like il never receive any help
Standard Bank's replyOfficial
21 Nov 2023, 08:19Good day Vuyiswa
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 08:19
Official
Good day Vuyiswa
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
VM
Vuyiswa M's updateReviewer Update
21 Nov 2023, 08:56Thank you very much
VM
Vuyiswa M's update21 Nov 2023, 08:56
Reviewer Update
Thank you very much
Standard Bank's replyOfficial
21 Nov 2023, 09:04Hi Vuyiswa
You're welcome.
Kindest regards
Standard Bank Hello Peter Team
***
You're welcome.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 09:04
Official
Hi Vuyiswa
You're welcome.
Kindest regards
Standard Bank Hello Peter Team
***
You're welcome.
Kindest regards
Standard Bank Hello Peter Team
***