RM
Refiloe M

1 reviews | Active since Jan 2014

23 Aug 2018, 10:16

MDB Attornery ***

Kindly note this account is paid on on monthly basis,with an amount of R500.00 into the Standard Bank Account Number ********** 66 Reference number ********** 05******xb07. I make sure that every month i email a proof of payment to the following email addresses: Percy Mokokosi ********** ********** but still get calls from MBD attorney of no payment. Please stop calling every day it is very annoying or sending me SMS's. I feel harassed my your MDB Attorneys. Send me a statement with latest and correct amount paid to today. i have been requesting statement to date nothing was emailed to me.

Hope this matter will urgently be into. See email trails below with proof of payments made to date.

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Replies (2)
Standard Bank
Standard Bank's reply23 Aug 2018, 10:26
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply27 Aug 2018, 16:10
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you on the 24th of July 2018.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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