SR
SOS R

1 reviews | Active since Mar 2009

26 Aug 2021, 11:26

maybe stay in your banking lane and forget about mobile offerings, you damaging your reputation that is already shaky

before I bought your mobile device I made sure I asked ALL relevant questions and after endless issues I got the device, now I see a different amount is taken from my account, I call credit card, they cant help and they refer me to mobile, I call mobile and they refer me back to credit card, please take your device back

0
Replies (1)
Standard Bank
Standard Bank's reply27 Aug 2021, 00:50
Official
Hello,
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax)
 ***