1 reviews | Active since Dec 2011
MAYBE ITS TIME THIS BANK SHOULD NOT CATER FOR BUSINESS BANKERS
I am so frustrated with this bank, I have a fleet of vehicles and have recently asked to increase the limit on the fleet cards, I have been told it would take a while before it can be done. I should top it up I did an immediate payment of R15.000,00 and spoke to Moletsi that I should email proof of payment in order to avoid my drivers getting to fueling stations and the cards declining that this was done on 22nd October 2024 Tuesday already today is Saturday I cant get hold of anyone and the cards are declining, I called their call center and a guy named Tsepo answered and told me the funds were never allocated. I am really struggling with Standard bank I find them very difficult my accountant had to contact them the other day to ask them if they can move my profile as I have to spend so much time to go into the bank for simple stuff and business banker is of no use.
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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