TK
Thomas K

1 reviews | Active since Feb 2019

15 Apr 2025, 14:36

Maximizing cash at customers' expense

This bank just knows how to chase customers away. Now, in order for you to access your app, you need to have data whereas other banks ensure their customers have access to their apps even without data. This bank has been a pain in my behind since I've opened my account. This bank is always looking for ways to rip their customers off as my bank charges alone runs into the amount of over R500 and yet, a simple access to my app has now been changed because the few cents they spend on the app can go into someone's pocket.

Luckily my time with this bank will be coming to an end soon and I can't wait.

To anyone considering opening a bank account with these ******, please take this as a friendly warning. Stay far away. Luckily, I've managed to redirect al lot of people, and this bank does not seem to think I can have such an impact. well, think again.

0
Replies (2)
Standard Bank
Standard Bank's reply15 Apr 2025, 15:04
Official
Dear Thomas

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply16 Apr 2025, 16:44
Official
Dear Thomas

Our team tried calling you to no avail.

Please let us know a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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