DM
Ditshekgwana M
1 reviews | Active since Sept 2018
26 Mar 2021, 15:04
Matter Will Be Escalated To The Ombudsman
I am I going to get a phone call every month for a debit order that went off successfully?
I logged a complaint for the same reasons last month. It seems this issue will not be resolved.
I notice the loan that was settled in December is still reflecting on my profile even now and I'm still being charged for what?
I have Depression and you are making it worse!!!
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Standard Bank's replyOfficial
27 Mar 2021, 01:09Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply27 Mar 2021, 01:09
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)