SK
Sylvester K

1 reviews | Active since Sept 2014

18 Jul 2023, 11:03

Matter still unresolved, not helpful

Matter still unresolved, not helpful. Bad customer services. The consultant requires training.

0
Replies (3)
Standard Bank
Standard Bank's reply18 Jul 2023, 11:39
Official
Dear Sylevster 

Thank you for bringing this matter to our attention. We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward. 

Our team will be in touch with an update shortly. 

Kindest regards, Standard Bank Hello Peter Team*** 
SK
Sylvester K's update03 Oct 2023, 09:54
Reviewer Update
I gave you a consent to generate credit report and yet this matter is still not resolve. Are you that *********** to resolve this matter
Standard Bank
Standard Bank's reply03 Oct 2023, 10:02
Official
Dear Sylvester

We appreciate you making us aware of this. We want to make sure that your issue is taken care of right away. 

We have requested an urgent update. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***