MS
Marius S
1 reviews | Active since Nov 2009
02 Jul 2024, 22:08
Massive ***** Risk for Standard Bank Customers ignored
39 minutes and no answer at Standard Bank ***** Line.
Unable to cancel “new” cheque card linked to account as “service is not available”.
Still unable to manage secondary credit card on Standard Bank Mobile App. Reported multiple times but Standard Bank just din’t care.
See News24 article on 02 July in which it is evident that Standard bank gives there clients who suspect ***** the proverbial middle finger.
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Replies (2)MS
Marius S's updateReviewer Update
02 Jul 2024, 23:18Call was answered after 1 hour and 38 minutes !
MS
Marius S's update02 Jul 2024, 23:18
Reviewer Update
Call was answered after 1 hour and 38 minutes !
Standard Bank's replyOfficial
03 Jul 2024, 07:02Dear Marius
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jul 2024, 07:02
Official
Dear Marius
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***