SH
Sinenhlanhla H

1 reviews | Active since Nov 2013

04 Sept 2015, 15:03

Marriage Breakers

I am a call centre agent , this means that I can only spend more than 2 mins on my phone after 5 pm, I got a call today from a Std bank collections agent who I asked to please call my husband about our home loan account that is in arrears as I usually ask them to , I find it rude not to answer my phone knowing whose calling , and today the guy says to me \why can't we talk to you "rudely so "

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Replies (1)
Standard Bank
Standard Bank's reply04 Sept 2015, 16:14
Official
Hello Sinek,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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