TN
Thivashen N
1 reviews | Active since Jul 2025
19 Jul 2025, 12:50
Mandatory access to call settings to use mobile app.
To access the banking app on your mobile, you now have no choice but to allow call access due to the trust call feature. This should not be the case. A bank does not need access to my call settings for me to interact with my bank accounts. For it to now be mandatory is ridiculous.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
19 Jul 2025, 13:18Dear Thivasĥen N,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jul 2025, 13:18
Official
Dear Thivasĥen N,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
21 Jul 2025, 12:27Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply21 Jul 2025, 12:27
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
30 Jul 2025, 13:21Dear Thivashen N,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jul 2025, 13:21
Official
Dear Thivashen N,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***