GK
Gafsa K

1 reviews | Active since Aug 2011

21 Feb 2022, 10:48

Manager not call back as per quest to consultants

I request a call back from a manager about 2 weeks ago, consultants calls me every second day even though I'm explaining the continuou with their reason for call.The first person I spoke to was Tegobo then a few others and this morning Ian which I was told I have to call a manager can't alcall me. I've sent email even went into the branch my issue still hasn't been resolved. Thus is extremely frustrating especially it being my last few day before giving birth. Can a manager please call me ***

0
Replies (2)
Standard Bank
Standard Bank's reply21 Feb 2022, 19:14
Official
Hello Gafsa

 Thank you for posting your comments. 
 
 Apologies for the delayed response.
 
 We confirm that our team has sent you an email today, please review and respond accordingly.
 
 Kind regards
 Standard Bank Help Centre
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GK
Gafsa K's update23 Feb 2022, 17:24
Reviewer Update
Good day I rep**** to the email immediately and sent screenshot with the message, still waiting on the call.