Mamelodi Crossing

Good day

Today on the 13th October I came in for a card collection at Mamelodi Crossing, I am not going to speak for myself only, but for those clients whom I found waiting to be assisted, I got there at 13:51 and I waited for way too long to be assisted, what about the other clients whom I found waiting who also complained that they have been waiting for too long with no assistance.

Your consultants are roaming around the branch going left, right and Centre not knowing what they are looking for!!!

I thought I was going to move my salary to standard bank but I have decided otherwise. Clients are not being taken seriously in that branch and nobody cares. There is no sense of urgency at all and It's 15:05 still no assistance

Kind Regards Onalenna Kgwadinyane