Mall of the South Service is non existent

Item: Standard Bank
Rating: 1
Author: Ronel H

Why wasn't I notified that my card is available for collection? You better re-order that card and make sure I am not charged for it x2. I will collect it with my cheque card. That is if you intend notifying me that its there! Your service sucks

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

02 Mar 2020, 12:46

Hello Ronel

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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Standard Bank's reply02 Mar 2020, 12:46

Official