LM
LUCAS M

1 reviews | Active since Apr 2015

18 Apr 2024, 09:44

Maladministration the threats

Their assets finance section is bent at bad administration then put it in the customer to carry the costs of their maladministration and threaten repossession when the customer can't beat the brunt. Such bad practice financing assets to repossess them probably to pass the assets to their dear friends who are always waiting. They fail to take responsibility and be accountable. A very bad bank to do business with

0
Replies (5)
Standard Bank
Standard Bank's reply18 Apr 2024, 09:57
Official
Hi Lucas

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
LM
LUCAS M's update18 Apr 2024, 10:05
Reviewer Update
Will be glad to receive their call. You. Ant expect us to pay for the mistakes that takes place within your organization due to inefficiency of your staff to implement and talk to us as if your systems are robotic and can't take the arrangements that we both can live with. We don't want to venture into other platforms to address your bad business practice like with the FSCA etc
Standard Bank
Standard Bank's reply18 Apr 2024, 10:12
Official
Hi Lucas

Our team will contact you.

Kindest regards, Standard Bank Hello Peter Team *** 
LM
LUCAS M's update19 Apr 2024, 06:16
Reviewer Update
They forgot to call me so that the case should get even worse and they achieve their goals of repossessing what we have paid so much for. Even their legal lady confirmed the arrangements we made with them and they failed to implement because their purpose is to make as much money out of one asset as they can. Standard Bank asset finance is bad news
Standard Bank
Standard Bank's reply19 Apr 2024, 07:06
Official
Good day Lucas

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***