Making life so much harder

<p>I have a Standard Bank credit card. My card got lost and I went into Standard Bank to increase my internet banking limit, only to be told that I need a card to get it increased. I phoned the call center a few times, and after the last unsuccessfull call of holding for 27 minutes, I'm fed up with this bad service. Firstly, why do I need a card to increase my internet banking payment limit ? Why can't I get a card in a branch ? Why doesn't anyone at Standard Bank answer their phones ?</p>