Makhosazane Lorraine Mthonti's Exceptional Service

I would like to thank Makhosazane Lorraine Mthonti for her exceptional service. She she went above an beyond to assist me with my query even after the rest of her team let me down. She was the one who went above and beyond to get my query resolved and unlike the rest who kept promising me they would get back to me, was the one who escalated and followed up with me.