maintenance nightmare

I have a maintenance battle which is at last came to an end or aleast i thought it did, the account which i used in court since2002 as proof of non payment or lack full payment this bank closed . I recently went in to replace the card due to strip being faulty and obtain a letter to present to court who intern presented to the company for a garnish order to b initiated.this was only 2 weeks ago . Yesterday the branch manager just brushed me off saying they don't notify anyone when closing account and i can't get it reopened with the same account no.this is unacceptable i have for12 yrs being fighting a battle which now is won only to get to a atm and out oops sorry ur account you had is not closed. I CANNOT RESUBMITT NEW ACCOUNT DETAILS VIA OUR MAINTENANCE COURT I WANT MY ACCOUNT REOPENED to make matters worse the branch was have system issues an could not help anyone. I refuse to accept that standard bank cannot reopen my account i Cannot resubmit new banking details to our countrys legal system again and wait another 2/3yrs. The branch manager has the audacity to tell me i should have been actively using itat least R2after i explained it an account i kept purely for mainten