SM
Sprat M
1 reviews | Active since Aug 2021
27 Jun 2022, 12:48
Mahikeng Standard Bank Lousy Service
What an awful experience waiting for an hour to be attended to whilst travelling with a pensioner and dealing with a deceased estate. You'd swear this is an extension of a government department. The attitudes and energy is draining to say the least.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
27 Jun 2022, 12:52Good day Sprat
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Jun 2022, 12:52
Official
Good day Sprat
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
SM
Sprat M's updateReviewer Update
27 Jun 2022, 13:20After all the waiting and delays caused by your poor system. I have been advised that I will have to go to the the back of the queue after returning from the Master of High Court. There's is no empathy, organization or humanity in Standard Bank.
SM
Sprat M's update27 Jun 2022, 13:20
Reviewer Update
After all the waiting and delays caused by your poor system. I have been advised that I will have to go to the the back of the queue after returning from the Master of High Court. There's is no empathy, organization or humanity in Standard Bank.
SM
Sprat M's updateReviewer Update
27 Jun 2022, 13:21We're dealing with a funeral, surely there should be some empathy towards your customers.
SM
Sprat M's update27 Jun 2022, 13:21
Reviewer Update
We're dealing with a funeral, surely there should be some empathy towards your customers.
Standard Bank's replyOfficial
29 Jun 2022, 14:17Good Afternoon Sprat
Our team has responded via email.
Please review the email and respond accordingly.
Your most urgent response will be greatly appreciated.
Kind regards
Standard Bank Help Centre
***
Our team has responded via email.
Please review the email and respond accordingly.
Your most urgent response will be greatly appreciated.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply29 Jun 2022, 14:17
Official
Good Afternoon Sprat
Our team has responded via email.
Please review the email and respond accordingly.
Your most urgent response will be greatly appreciated.
Kind regards
Standard Bank Help Centre
***
Our team has responded via email.
Please review the email and respond accordingly.
Your most urgent response will be greatly appreciated.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
30 Jun 2022, 17:14Good Evening Sprat
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply30 Jun 2022, 17:14
Official
Good Evening Sprat
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***