NK
Nkembo K
1 reviews | Active since Sept 2019
01 Apr 2020, 12:21
Magtape
I have never had an issue with Standard Bank but this is strange. Magtape payment to my account. I am sure I had those funds in there but I got a text saying that my account was credited with my money. Credit from William compras Magtape. Where did my Money go?
Kindly assist?
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Replies (2)
Standard Bank's replyOfficial
01 Apr 2020, 13:52Dear Nkembo
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply01 Apr 2020, 13:52
Official
Dear Nkembo
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
Standard Bank's replyOfficial
16 Apr 2020, 11:42Dear Nkembo Kiala
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply16 Apr 2020, 11:42
Official
Dear Nkembo Kiala
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***