Mad as hell

My father was taken for a ride by Abubaker Frieslaar, from Liberty Life / Standard Bank. He requested a tax free account to invest with a good turnaround interest rate. he was told it will be a savings account with Standard Bank and never mentioned Liberty Life at all. my father is over 62 and doesn't have a clue about the banking world. he was taken for ride because of his little knowledge. he trusted the staff of Standard Bank that should he go to the branch he will be assisted and no ****s. he was told... its an interest rate of 12% p/a, tax free account, fee of opening the account would be R18k, so after 3months the interest after 3 months would have covered the fee of R18k. The account is now opened for 15months and should have accumulated 12 months of interest. R**** invested at a rate of 12% p/a. to my knowledge my father should be at least R672k, he just came from Standard Bank only to find out that he has now R585k after "saving" his money with Standard Bank.

he has never received a statement and the same guy that set this entire deal or **** up has since been fired or dismissed due to trying also to **** my father out of a R20k. that is another story on its own. this entire experience has been a nightmare as a client of std bank for years to be treated and mishandled this way... we would like answers asap....