DM
Debby M
1 reviews | Active since Sept 2019
15 Nov 2019, 05:58
Mad as hell
I really do not known many times i have to complain before standard bank can listen to my cry, they have yet again deducted more then our agree amount from my bank account without even resolving my first issue, i have send so many emails of complain to them yet they do not seem to solve my problem. Is there anyone who can give me advice on how to handle this matter from this point onwards, i have even reported them to the ombudsman and send all the proof they required from me, im still awaiting respons, yet in the mean time i have to deal with this inconvenience, standard bank is a horrible bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Nov 2019, 06:14 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply15 Nov 2019, 06:14
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
DM
Debby M's updateReviewer Update
15 Nov 2019, 08:19Im tired of your automated responses yet you never call me back.
DM
Debby M's update15 Nov 2019, 08:19
Reviewer Update
Im tired of your automated responses yet you never call me back.