Lying staff and ***********

Mr G T Shikava took a self finance student loan on 13 October 2017. 30 October debit order went off and was returned due to that he only started his studies on 23 October and would only be paid 30 November.

We did inform Standard Bank and was told it will go off on 30 November. However due to either uneducated or *********** staff they only deducted R1471. We then recieved sms to call. I did and was informed we R300 something in arrears. I asked consultant to mail me the info. To my surprise the mail suddenly showed R1471.

I need someone who is competant to listen to recorded call and get this sorted. Aldo please make note that R1471 for December will go via debit order and the R1471 his now suddenly in arrears I will pay in 2 installments as from end December 2017.