SN
Setshigo N

1 reviews | Active since Oct 2021

15 Oct 2021, 13:06

Lying, pathetic **** of a bank

My name is Sbongile and I stay in Soweto. I app**** for a loan with thus useless bank called standard bank on the 9th of this month at Southdale and I curse the day I did. I got bad service from the premises to begin with as It took them 2-3 hours to assist me. It is a Friday today and I still remain blank as to the progress of my application. I called the bank today as I wanted to cancel the loan and I was transfered to different irrelevant departments. What a useless and a waste of a bank! I am even starting to wonder if Standard bank is still authorized or has now become a **** of bank! I the thought of how this bank treats its customers frustrates me! All these other banks are way better than this pathetic bank.

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Replies (1)
Standard Bank
Standard Bank's reply16 Oct 2021, 01:36
Official
 
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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