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Camila K

1 reviews | Active since Nov 2011

06 Mar 2024, 18:26

*******ly changing terms on home loans Watch out

My home loan agreement was changed without my consent last year.

I called the homeloan department and I was assured that this would be corrected as I never signed any document or gave them go ahead to changed to a fixed rate.

This is the worst bank for a home loan. I want to see the agreement where I agreed to a fixed interest rate. We signed a contract where the terms would be in line with the interest rate increases.

My account better be fixed, I will go legal and a forensic investigation will prove that Standard bank is *******ly changing terms without consent.

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Replies (1)
Standard Bank
Standard Bank's reply07 Mar 2024, 07:28
Official
Hi Camila

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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