CK
Camila K
1 reviews | Active since Nov 2011
06 Mar 2024, 18:26
*******ly changing terms on home loans Watch out
My home loan agreement was changed without my consent last year.
I called the homeloan department and I was assured that this would be corrected as I never signed any document or gave them go ahead to changed to a fixed rate.
This is the worst bank for a home loan. I want to see the agreement where I agreed to a fixed interest rate. We signed a contract where the terms would be in line with the interest rate increases.
My account better be fixed, I will go legal and a forensic investigation will prove that Standard bank is *******ly changing terms without consent.
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Replies (1)Standard Bank's replyOfficial
07 Mar 2024, 07:28Hi Camila
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply07 Mar 2024, 07:28
Official
Hi Camila
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
