Luna

I’m saddened by the quality of service delivery after being a client for 44yrs. Three weeks ago I lodged a complaint with the ***** department for an amount of R232.32 that was debited to my daughter’s account, it has still not been resolved, all we get is an SMS stating that we need to be patient, they working on it. Turnaround times for query resolution is disgusting due to inexperienced staff. This is unacceptable.